Refund policy

What is your return policy?

Don’t love your order? We’re here to help! Please note, andizb‘s Return policy is subject to change depending on the terms and conditions of any promotions at the time of purchase. We recommend referring to any Sale terms prior to purchase to confirm Return eligibility.

To initiate any Return or Exchange, you may use this link.

Here’s what to know about our Return policy:
  • You have 14 days from your delivery date to initiate a return or exchange for your order
  • Exchanges are free in the US!
  • Items will only be accepted for return if received in original, unworn condition with all tags and liners intact
  • All returns are reviewed by our Quality Assurance team and are subject to a processing window
  • Items marked as Final Sale are not eligible for return or exchange
  • Please request a return receipt as we are unable to refund lost shipments without proof of drop-off
  • Returns for refunds will be subject to a $5 restocking fee
  • All initial shipping costs are non-refundable
  • Refunds can only be issued to the original payment method, including gift cards if one was used

For International Orders, we are unable to support exchanges at this time. We accept returns from Canada and Australia (these returns are subject to a fee for the return shipping label) and, for all other countries, you will be responsible for any return shipping costs.

Any issue with your order or did you receive the wrong item? Please contact us ASAP at support@andizb.com so we can help!